By accessing and using the services provided by SPG Logistics (“we,” “our,” or “us”), you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all visitors, users, and clients engaging in our freight forwarding, trucking, air/sea cargo, and customs clearance services. Please read these terms carefully before using our website or services.
All shipping and logistics services are provided in accordance with applicable national and international laws. SPG Logistics acts as an intermediary between clients and carriers or customs authorities. While we ensure best practices, we are not liable for delays, damages, or loss caused by third-party service providers, weather conditions, customs delays, or acts beyond our control.
Clients are responsible for providing accurate and complete information regarding the nature, quantity, value, and handling of goods. Any misrepresentation may result in delays, penalties, or service termination. All goods must be properly packed, labeled, and compliant with transport and safety standards. Hazardous materials or restricted items must be disclosed in advance.
Payment terms must be strictly followed as per the agreed quotation or invoice. Invoices are typically due upon receipt unless otherwise specified. Late payments may attract interest or service suspension. Quotations provided are subject to change based on fuel prices, government levies, currency fluctuations, or unforeseen operational factors. Any changes will be communicated promptly.
SPG Logistics reserves the right to refuse service if the shipment poses legal, operational, or ethical concerns. We also reserve the right to inspect cargo, when required, to ensure compliance with safety and regulatory guidelines. All services are subject to availability and logistical feasibility.
Clients are encouraged to purchase appropriate insurance coverage for their shipments. While we take all necessary precautions, we are not liable for loss or damage unless it results from our direct negligence. Claims must be submitted in writing within 7 days of receiving the shipment, supported with necessary documentation, for review and resolution.
Any disputes arising from the use of our services shall be governed by the laws of the Republic of India, with exclusive jurisdiction of the courts located in Delhi. We encourage resolving issues amicably and in good faith.
Our website, content, logos, and branding are the intellectual property of SPG Logistics. Unauthorized copying, distribution, or misuse is strictly prohibited. By using our website, you agree not to engage in any activity that disrupts, damages, or impairs our services or systems.
SPG Logistics may update these Terms & Conditions from time to time. Continued use of our services constitutes acceptance of the revised terms. It is your responsibility to review this page periodically for updates.