SPG Logistics (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients, partners, and visitors. This Privacy Policy outlines how we collect, use, store, and protect the data you provide to us while using our website, services, or communicating with our team.
By using our website or engaging our logistics, freight forwarding, trucking, or customs clearance services, you agree to the terms outlined in this policy. We only collect personal information necessary for service fulfillment, business operations, and communication. This may include your name, company name, contact details, shipping details, email address, and payment information.
We collect this information through direct interactions (such as forms, emails, or calls), website usage (via cookies and analytics), and service transactions. The purpose of collecting this information is to fulfill service requests, improve customer experience, provide accurate shipping and tracking updates, ensure smooth documentation and customs processes, and maintain legal compliance.
We use your information only for legitimate business purposes, including internal record-keeping, invoicing, customer support, shipment coordination, service updates, and promotional communications (only if you opt-in). Your information will never be sold, rented, or disclosed to third parties without your consent, except when required by law or to fulfill services through trusted partners such as carriers, customs agents, or insurance providers.
SPG Logistics takes appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. This includes secure servers, access control, encrypted communication, and regular system updates. While we strive to protect your data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security, though we remain dedicated to safeguarding your information.
We may use cookies and similar technologies on our website to enhance your user experience, understand site traffic, and improve our services. Cookies do not give us access to your personal device or confidential data. You can choose to accept or decline cookies through your browser settings.
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party services before submitting your personal data to them. You have the right to access, correct, or request deletion of your personal information stored with us. If you wish to exercise your rights or have concerns about your data, please contact us at pranay@spglogistics.co.in. We aim to respond promptly and ensure transparency in how we handle your requests.
This Privacy Policy may be updated occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page, and your continued use of our services will signify acceptance of any changes. Thank you for trusting SPG Logistics. Your privacy is important to us, and we are committed to maintaining your confidence and safeguarding your information.